After purchase
Your order will be processed once the payment is made, therefore you will not be able to change or add on items after making the payment.
You will receive a tracking number once we ship out your goods, copy it and track it from the delivery company website.
Checkout your cart today to receive your goods within 7-10days! Order placed between Monday to Friday will be processed and delivered on the next working day; order placed on weekend will be processed on the next working day. Kindly note that public holidays will affect the delivery timeline.
You have 14 days from the day you received the product to return any item for credit or exchange*, provided the item is unused, in original condition, and is returned in the original packaging. We do not accept goods that have additional printing, embroidery or any alteration made by customers themselves.
Kindly note that the return shipping fees will need to be beared by the customer; CM2 will bear the shipping fees for the second delivery to the customer.
*Exchange is only applicable under 2 circumstances:
- Changing the size of the SAME product.
- Defective product.
No, promotional items are not returnable & refundable.
Refunds will be issued via your preferred payment method indicated while you were proceeding payment.